Put order, gotten “already been dispatched” email address, then read it is cancelled
Feedback
Purchase amount 34209065 for many points my spouse desired. Merchandise for the stock, and with an income protection, so delighted. Purchased, and soon after gotten a keen “this has been shipped email”.
Tracking information states “this has been terminated”. Called consumer attributes whom told you “oh, it absolutely was terminated once the i don’t actually have stock”. Zero apology or promote to-do almost anything to get this bad experience greatest. Extremely unimpressed.
Excite email address you within consumercare- with “Trustpilot” throughout the subject range. Please include information regarding your own sense who allow us to help. I enjoy serving you. ??
cannot reimburse or score a replacement
first-time purchasing purchased named time delivery it performed not step 1 item is actually lost called all of them and you can apparently the item sought out off stock after i purchased they no email so you’re able to tell me i would feel forgotten it inside my buy we is advised even with they saying my complete purchase is actually sent we cannot feel recharged for the shed product now i must hold off to test my bank to see if that’s right we know they cannot post a great goods they don’t have but assist users see the unavailable